LIMITATION OF LIABILITY:
If you want to send your item back because you changed your mind, or it just does not fit the bike like you thought it would, you have 15 days after the date of purchase to send it back for a FULL refund. All returned items must be new, with the original packaging. If an item is damaged, installed, without original packaging, or otherwise not able to be resold as new, we will charge a 20% restocking fee. If the item is unable to be resold whatsoever, or extensively damaged etc, we reserve the right to refuse return. In an instance where the buyer is responsible for the return, all shipping fees will also be at their cost. There are no refunds or returns on orders outside USA.
Shipments outside of the United States may encounter custom duty fees. The fees are based on the destination and the regulations the country being shipped to. Different countries have import procedures which is determined by its custom’s law in the destination country. Customers will be responsible for paying the customs duty and taxes.
In the case that your item arrives damaged or defective, we will do our best to get the item exchanged, or sent back to us, for a full refund. Also, in this situation, return shipping would be our responsibility. Please do not further unpakage or otherwise alter the item if you can avoid doing so, and take a few pictures, since the manufacturer is going to ask for them.
If you need to start the return or exchange process, please contact us by email at web@henne.us
Please do not send back an item without first contacting us.
The images, logos, copy and trademarks contained in this site, including but not limited to the text, images, audio or video, may not be used in any manner, or for any purpose, without Henne Co express written permission, are believed to be in the public domain or used with permission of the respective trademark or copyright holder. The information and images on this site may not in any way be used in any manner, or for any purpose, without the express written permission, of Henne Co or the official holder of the copyright or trademark. Henne Co is not responsible for the specific content and/or images contained on this site. Please contact Henne Co if you have questions or concerns about the site content.
ACCEPTANCE OF ORDERS:
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Henne Co reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order. By placing a credit card order, the customer grants the Henne Co permission to contact their bank to verify name and address.
LINKS TO EXTERNAL SITES:
This site may contain links to other web sites on the Internet that are owned and operated by third party vendors and other third parties (hereafter referred to as “External Sites”). You acknowledge that
Henne Co are not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
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